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Relate Unique Audit Messages to Global Table Add-on

Sometimes it might be handy to show audit messages as a Related list on a form view used to manage data. For example on a Business Application form view to highlight deviations found be the latest audits.

This add-on will create a Relationship definition to “Global” table allowing you to add a Related List for Unique Audit Messages to any form view.

This add-on includes

Relationships:

  • DCM Audit Messages (audited record)
  • DCM Audit Messages (real record)

Installation and Setup

Download the following update set and commit it to a ServiceNow instance which has DCM already installed:

After committing the update set, follow these steps to show Unique Audit Messages on selected tables/form layouts:

  • Go to any list view for a table you want to show non-compliant Unique Audit Messages as a Related list, for example Business Applications
  • Open any record
  • Right-click the form header and select Configure → Related lists
  • Search for “DCM Audit Messages” from the Available list
    • There are two options, one is based on Audited record reference and another based on Real record reference
    • Please check the difference between Real and Audited Records from Glossary.
  • Select the list you want to use and click Save.
  • Optional steps to disable creating new audit messages via the Related list
    • Right-click the header column of the related list
    • Select Configure → List Control
    • Select “Omit new button”
    • Save
  • Done!
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